Terms & Conditions

Terms and Conditions for shewincosmetic.com

1. About us
Shewin Cosmetics licenses the use of the Site with the condition that you accept and agree to all of the terms and conditions contained in this Agreement. If you do not wish to agree them, please do not continue to use this Website. We review this Site Terms of Usage by updating it on this site, You should check from time to time when you access this Website. Browsing in this site, you agree to be bound by any changes. Usage of Site We do not give you permission to do anything with this Website except to browse its contents, place orders, and use those features.

If you need to contact us for any reason at any time, please Email us: email@shewincosmetic.com

2. These terms

2.1 These terms and conditions only apply to our consumer customers.

2.2 These are the terms and conditions on which we supply goods to you. They are governed by Chinese law.

2.3 Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

3. Forming A Contract With Us

3.1 When you place an order with us, you are making an offer to buy goods. By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

3.2 Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

4. Our Products

4.1 Images of products on this website are for illustrative purposes only. Your goods (including packaging) may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled they may require assembly by you.

4.2 We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual goods.

4.3 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.

5. Your rights to make changes

5.1 If you wish to make a change to your order, please contact us as soon as possible. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract.

6. Payment

6.1 You are required to pay for the goods in full at the time of ordering.

6.2 Promotional prices only apply during the period stated.

7. Delivery & Carriage Charges

7.1 The costs of delivery will be as displayed to you on our website.

7.2 During the order process we will let you know the estimated delivery timeframe.

7.3 We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.

8. Cancellation & Returns

8.1 Single orders: You have 7 days to cancel your order from the date we email you to confirm your order has been accepted.

8.2 You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

8.3 We will not refund any goods that have been worn, modified or otherwise used (this applies to eyelashes, wigs products and lash adhesive that we stock). Items with a hygiene seal must be returned with the packaging/seal intact (or we will not provide a refund). This is for hygiene reasons, there will be no exceptions.

8.4 If you fail to return the goods, we may collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

9. Faulty Goods/Guarantee

9.1 Faulty goods must be reported to us before they’re worn, modified or used.

9.2 If there is a problem with the goods, please notify us by email or in writing providing details of the problem. It’s helpful if you can provide us with a photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.

10. Liability

10.1 We do not accept liability for any consequential loss of profit or indirect losses. You should therefore not book application of the goods until you have received them and inspected them.

10.2 Some products we stock, if not used correctly, could lead to injury. We are not liable for ensuring that the product is used in line with the manufacturers recommendations and instructions, and any injury arising from the use of the products we stock is not our responsibility.

Feel free to contact us