Terms & Services

Terms & Services Content

1. OEM Eyelash Order Terms

1.1 Custom Design Requirements

Under our OEM eyelash terms of service, clients must provide:

  • Vector design files

  • Pantone color codes for band/lash fiber matching

  • Minimum Order Quantity (MOQ): 50 pairs per style

1.2 Sample Approval Process

  • 3 free revisions post-initial prototype (48hr turnaround)

  • Final approval triggers custom eyelash manufacturing contract signing


2. Wholesale Lash Supplier Agreement

2.1 Pricing & Payment

  • Deposit: 30% via T/T/SWIFT upon PO confirmation

  • Balance: Due pre-shipment (FOB Qingdao/Guangzhou Incoterms)

  • Price Lock: USD/EUR rates fixed for 30 days

2.2 Volume Discounts

  • 2,000-5,000 pairs: 3% discount

  • 5,000+ pairs: 5% discount + free logo engraving


3. Global Logistics & Compliance

3.1 Shipping Terms

  • Air Freight: 2-7 days (DDP terms available)

  • Sea Freight: 20-60 days (Best for bulk orders >10,000 pairs)

3.2 Regulatory Documentation

  • Relevant documents will be provided according to the needs of different regions

4. Intellectual Property Protection

4.1 Design Ownership

  • Complete IP rights transfer upon 100% payment

  • NNN Agreements enforced with all subcontractors

4.2 Anti-Counterfeit Measures

  • Blockchain timestamping for design files

  • IP Protect monitoring & takedowns


5. Dispute Resolution

5.1 Quality Assurance

  • Acceptable defect rate: 0.3%

  • Refund/remake claims within 14 days of delivery

5.2 Legal Jurisdiction

  • Qingdao Court of International Arbitration